• Free shipping for orders totaling $200 or more to addresses within the U.S. “lower 48” states, and orders less than $200 will be charged $12 for shipping within the same area. Shipments to addresses outside said area are billed to the customer at Norpine’s cost.
• Packages will normally be shipped within 24-48 hrs.
• Binding installation / tune normally requires an additional 2-4 days.
• Unused merchandise must be returned within 30 days
• Close-out items can only be returned for exchange or store credit.
• All returns will require the reimbursement of any shipping charges incurred by Norpine.
• Equipment that has been used, cannot be returned except for defects of manufacture.
• All returns must receive a prior authorization number before being shipped to Norpine. All returns without a authorization will be refused.
Contact us at firstname.lastname@example.org or by telephone 619.276.1577 during our business hours for a return authorization.
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